Privacy Policy

Last updated: August 2, 2025

Dusk & Mist operates this website and store, including all related features, tools, content, and services, to provide you with a curated shopping experience (the "Services"). Our platform is powered by Shopify, which helps facilitate and enhance these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our Services or make purchases. If any conflict arises between our Terms of Service and this policy, the Privacy Policy governs the handling of your personal data.

Personal Information We Collect

We collect information that can be used to identify you (“personal information”). This includes:

  • Name, shipping and billing address, email address
  • Payment and transaction details
  • Account details such as username and password
  • Order history and customer service interactions
  • Device and browser data, including IP address
  • Site usage, interaction behavior, and preferences

How We Collect Your Information

We collect personal information from:

  • You, directly — when you place orders, contact us, or create an account
  • Automatically — through your browser/device during site use
  • Third-party services such as Shopify, payment processors, or analytics providers

How We Use Your Information

  • To process orders and deliver products
  • To personalize and improve your shopping experience
  • To provide customer support and manage your account
  • To send marketing communications (if opted-in)
  • To detect fraud and secure our services
  • To comply with legal obligations

Disclosure of Your Information

We may share your personal data with:

  • Shopify and third-party service providers for store functionality and fulfillment
  • Marketing partners (with your consent or opt-in)
  • Legal entities in response to valid legal requests or obligations
  • Other entities in the event of a business restructure or acquisition

Shopify’s Role

Shopify hosts our store and collects data to improve its services. Your information may be processed outside your country of residence. You can read Shopify’s privacy practices here: Shopify Privacy Policy.

Your Rights & Choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction or deletion
  • Opt out of marketing communications
  • Object to processing for certain purposes

To exercise these rights, contact us at hello@duskandmist.com. We may verify your identity before fulfilling certain requests.

Data Retention

We retain personal data only as long as necessary to fulfill purposes such as order fulfillment, legal compliance, or dispute resolution.

Security

We implement safeguards to protect your data, but no method of transmission is 100% secure. Please take care to protect your own credentials and avoid sharing sensitive information over unsecured channels.

Children

We do not knowingly collect data from individuals under the age of majority. If a child has submitted personal data, please contact us for deletion.

International Transfers

Your personal data may be stored or processed in countries other than your own. Where applicable, we follow legally recognized safeguards for cross-border transfers.

Changes to This Policy

This Privacy Policy may be updated from time to time. We will revise the "Last Updated" date and, if significant changes occur, we will notify you as required by law.

Contact

If you have questions or wish to exercise your data rights, please contact us:

Email: hello@duskandmist.com
Address:
Dusk & Mist
472 Amherst St., Unit 7998748
Nashua, NH 03063
USA